THE KEYCHAIN

A friendly reminder that during peak season, our warehouse and shipping carriers are seeing much higher volumes than usual. Because of this, delivery times may take a little longer.

Shipments generally arrive within 4-8 days to the lower 48, but during peak shipping season, please allow approximately 2 weeks. 2-4 weeks is standard for Alaska and Hawaii.

Thank you so much for your patience and understanding while we work with our carriers to get your order to you as quickly as possible. If you have any questions, our team is always here to help.

Thank you for being here with us during the busiest time of the year.

All of our products are cruelty free and never tested on animals. However, our deodorant and floss use beeswax, so not technically vegan.

Generally it takes approximately 4-8 days to receive your order.

Yes! Our products are formulated without toxic solubilizers and stabilizers, so extreme cold and extreme heat will affect the product. Please allow product to come to room temperature before using.

Yes!!! Our founder’s daughter has celiac disease so our products contain gluten-free ingredients. They may however be produced in a facility that also processes wheat.

Heavy metals and other contaminants are an important issue in the personal care industry, and product safety is always a top priority for us.

ZEBRA products undergo extensive heavy metals testing as part of our quality and safety program. We work with accredited, independent third-party laboratories to test our formulas for commonly regulated heavy metals, including lead, arsenic, cadmium, and mercury. Based on our historical third-party testing, our toothpaste results have consistently shown extremely low levels, historically at or below 0.001 parts per million (ppm) per serving for each tested heavy metal.

Because our toothpaste contains naturally derived ingredients and minerals used for remineralization, trace amounts of heavy metals can occur, similar to what is found naturally in many foods, such as vegetables and fruits that are grown in the ground. Our sourcing standards and formulation are intentionally designed to minimize these trace levels as much as possible while still delivering a toothpaste that effectively performs its intended function.

In addition to routine heavy metals testing, our formulas are evaluated to meet California Proposition 65 compliance, which applies more stringent safety thresholds for heavy metals than current federal requirements.

We make intentional sourcing and packaging decisions, such as using a bio-based sugarcane plastic tube for lip gloss and toothpaste rather than conventional petroleum-based plastic, because we believe these choices contribute to overall product safety and quality.

For added transparency, each product page on our website includes a chart outlining the testing performed and Prop 65 compliance information.

Our goal is to go beyond minimum requirements and continuously monitor our products so customers can feel confident in the safety and quality of ZEBRA.